Bounce Backs can sometimes be hard to get the time to effectively deal with, because at the end of the day time is money and really, how important are bounce backs anyway?
Bounce backs can happen for a variety of reasons, the main reasons can be, the email address in wrong, perhaps a typo, it’s a .co.uk email address and not a .com, or that the email address is no longer valid because the person has moved on from an organisation or the ISP has deleted the account.
How important are the bounce backs? If you look at bounce backs as potentially missed opportunities. For example if your marketing campaign is targeted towards financial directors and you receive a high level of bounce backs this could be because there is a small typo in the address, this being the case those financial directors are never going to get your marketing message and that one person could be your next biggest client. If your email bounces back because the person no longer works at the organisation then you are potentially missing out on 2 opportunities, 1 because the new finance director isn’t getting your message and 2 the finance director that has left might be in a similar position with another organisation.
Having a high percentage of bounce backs can also give you a false reading on how successful your marketing campaign has been. Our solution allows the bounce backs to be automatically handled with a variety of outcomes, whether it be they go on a list for a retry, through to deleting them from the list, giving you a much more accurate audience.
We can also offer a service of lead generation to maintain your data and bounce backs, where someone will do the research and make the calls to get the relevant information to update your lists.